Our products are created in medium sized batches to keep them fresh, if we are out of stock it could take 5-7 days for stock to be made or weeks if it is a cold process soap.
If your order is urgent please let us know in the "leave us a note" section of your order.
Parcels are normally delivered within 2-3 days of payment or slightly longer during holiday season.
We can also arrange COD deliverys in PMB, Howick, surrounds and Durban , or you can pay on the website prior to delivery.
Regional customers take 3-4 days depending on your area. No courier deliveries are done on weekends unless you pay for the service.
If you live in a REGIONAL area as per the table below you WILL NOT get an overnight service. Even if you choose the OVN option you will get an economy service.
The table is only available to view on desktop
OVN: Usually overnight but to Cape Town this may take longer. This is also the case during peak periods.
Your parcel is only collected by the courier the day after payment is received. So an overnight service is based on your date of parcel collection.
ECO: 3-4 working days
We use The Courier Guy and we dispatch our orders daily during week days.