top of page

FAQ in Progress

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • I am looking for colours or micas
    All our colours can be founds here https://www.riverleasoap.com/colourants
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • I am looking for Micas
    All our colours can be found here https://www.riverleasoap.com/colourants
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • What are the shipping options available?
    We offer various shipping options including standard, express, and overnight shipping. You can choose your preferred option at checkout. PLEASE NOTE if you live in a High Risk area tou will need to pay a surcharge
  • What payment methods do you accept?
    We accept various payment methods including credit/debit cards, Zapper, and bank transfers. You can also pay using Peach Payment, which takes you to your bank portal to pay.
  • How do I care for my handmade soaps?
    To extend the life of your handmade soaps, keep them dry between uses and store them in a cool, dry place. Avoid direct sunlight and excessive moisture.
  • How can I become a wholesale partner?
    To become a wholesale partner, please fill out the wholesale application form on our website. Once approved, you will receive access to our wholesale pricing and order system.
  • What is your return policy?
    We accept returns within 30 days of purchase. The items must be unused and in their original packaging. Please contact our customer service for more details.
  • Instagram
  • Facebook
  • YouTube
  • TikTok
  • Pinterest
Riverlea logo

Copyright © 2022 Riverlea Handmade. All Rights Reserved.

PO box 25, Tweedie, 3255, KZN, South Africa, Tel: 084 400 2886

Wix Peach payment logo
bottom of page